Plans
Cloud / Hosted / Virtual PBX
The converged Vpbx is a multi-tenant cloud based system for those companies seeking high end PBX functionality for a fraction of the price of a stand alone platform.
We are able to re-utilize any existing open SIP compliant instruments to protect current investments.
BENEFITS
SYSTEM FEATURES COMES READY
| Converged Vpbx | Unified Messaging (Voicemail to Email) |
| Fax to Email (Incoming and Outgoing)IP Based Infrastructure | Call Intrusion (Silent and Heard) |
| Least Cost Routing ready via VoIP | Skills based Routing |
| Caller ID based Routing | Dynamic Call Centre Agents |
| Customizable Music on Hold | Web-based Call Recording |
| Call Snooping | Time based Routing |
| Call Forwarding | Do Not Disturb |
| Remote Office Support | Roaming Extensions |
| Call Parking | Local and Remote Call Agents / Offices |
| Unlimited IP Extensions | Auto Attendant – IVR |
| 100 Virtual Conference Rooms | Automatic Call Distribution |
COMPUTER-TELEPHONY INTEGRATION
| Web-based Queue Management | Database Integration |
| Click-to-dial | CRM Integration on request |
| Web-based System Management | Web-based Operator Panel |
| Economies of Scale | Access to a high end PBX, rich in features, at a fraction of the price of purchasing a stand alone telephony system |
| IP Based Infrastructure | This telephony solution can work off your network thus allowing; · A single network point to be shared as a telephone point and a computer point. · Mobility of extensions, your phone (extension) can be wherever your PC is. · Remote support reduces expensive on-site maintenance costs. Spare IP phones can be kept on your site for a quick change out if the instrument is faulty. Other than telephones there are no moving PBX parts to fail, thereby increasing your voice uptime. |
| Expandable | The system grows with your business, giving you unlimited extensions. Adding users or even branches is simply a configuration change on the core PBX. Trunk side growth is as simple as virtually upping bandwidth to your site/s |
| IVR (Interactive Voice Response) | Allowing incoming calls to be controlled automatically, 24/7. |
| Costs | Cost effective Telephony Ports from as low as R 30.00 a port |
| Cost Effective Technology | With minimal hardware, remote support and a flat rate for all the features, the Converged Vpbx lowers your operating costs considerably. It also allows for an Opex model and negates the need for expensive capital outlay on hardware that will be redundant in a couple of years time. You will remain current and up to date with voice technology at all times. |