Plans

Cloud / Hosted / Virtual PBX

The converged Vpbx is a multi-tenant cloud based system for those companies seeking high end PBX functionality for a fraction of the price of a stand alone platform.

We are able to re-utilize any existing open SIP compliant instruments to protect current investments.

BENEFITS

SYSTEM FEATURES COMES READY

Converged Vpbx Unified Messaging (Voicemail to Email)
Fax to Email (Incoming and Outgoing)IP Based Infrastructure Call Intrusion (Silent and Heard)
Least Cost Routing ready via VoIP Skills based Routing
Caller ID based Routing Dynamic Call Centre Agents
Customizable Music on Hold Web-based Call Recording
Call Snooping Time based Routing
Call Forwarding Do Not Disturb
Remote Office Support Roaming Extensions
Call Parking Local and Remote Call Agents / Offices
Unlimited IP Extensions Auto Attendant – IVR
100 Virtual Conference Rooms Automatic Call Distribution

COMPUTER-TELEPHONY INTEGRATION

Web-based Queue Management Database Integration
Click-to-dial CRM Integration on request
Web-based System Management Web-based Operator Panel
Economies of Scale Access to a high end PBX, rich in features, at a fraction of the price of purchasing a stand alone telephony system
IP Based Infrastructure This telephony solution can work off your network thus allowing; · A single network point to be shared as a telephone point and a computer point. · Mobility of extensions, your phone (extension) can be wherever your PC is. · Remote support reduces expensive on-site maintenance costs. Spare IP phones can be kept on your site for a quick change out if the instrument is faulty. Other than telephones there are no moving PBX parts to fail, thereby increasing your voice uptime.
Expandable The system grows with your business, giving you unlimited extensions. Adding users or even branches is simply a configuration change on the core PBX. Trunk side growth is as simple as virtually upping bandwidth to your site/s
IVR (Interactive Voice Response) Allowing incoming calls to be controlled automatically, 24/7.
Costs Cost effective Telephony Ports from as low as R 30.00 a port
Cost Effective Technology With minimal hardware, remote support and a flat rate for all the features, the Converged Vpbx lowers your operating costs considerably. It also allows for an Opex model and negates the need for expensive capital outlay on hardware that will be redundant in a couple of years time. You will remain current and up to date with voice technology at all times.