Let’s take a step back, shall we? In this day and age of technology that does things only dreamed about a generation ago, what is the most critical part of your telecom and connectivity systems? Well, to put it bluntly,…
Mobile VoIP, or MVoIP – as the cool kids are calling it – appears to be the next big thing. It offers a world of benefits but, like all IP & telephony advances, there are downfalls too. When considering…
Telecommunication. Telecoms, telco, tel. I always thought of it as “pick up the receiver, make call”. That’s it, right? Wrong. With the way technology as evolved, it is so much more than a voice call. Oh, so you mean VoIP?…
Businesses do one of two things – evolve or fail. Converged Group knows this better than most and has lived it for many years. Starting out as a high end PBX / Contact Centre organization we have evolved due to…