NEW AGE CONVERGENCE SOLUTIONS WITH ROOTS IN TELEPHONY

The Converged Group Team

All with diverse strengths and skills, the Converged Group team work together to ensure the ultimate business communication solution. Combining our expertise and individual strengths, we continue to flourish as leaders in the voice communication industry. Our team is young, dynamic and motivated. We provide a highly personalised service, reflecting positivity and drive.

The Converged Group Management team is well respected as a result of their leadership dexterity and industry awareness. Acknowledged in their respective fields, together our Management Team have experience in the following areas of business communication:

Fundamental Business Principles

Converged Group believes in the added value of synergy in the workplace. This is done through merging individual strengths to form strong partnerships with our customers.

We combine our business management skill with new and innovative technology skills. This ensures we meet all client’s operational requirements in the future. Through such a partnership we provide services as a preferred supplier or in an outsourced capacity. Thus ensuring a higher level of commitment and understanding of each other’s business.

A partnership with Converged Group allows the customer to:

  • Enhance Service Offerings
  • Contain Cost Escalations
  • Obtain Synergy of Capabilities and Infrastructure
  • Exploit Opportunities
  • Retain Control of their environment

Together, we are able to support clients enabling them to achieve true value, fully optimising their IT investment.

Client Service and Support

Converged Group offers a Helpdesk who understands the importance of resolving all IT and telecommunication issues effectively and efficiently.

As your ICT requirements heighten, so too do your costs. You are our number one priority and we provide a cost-effective solution allowing you to develop a more adaptive telecommunications and IT infrastructure. We are dedicated to improving your business agility.

Predictable Costs

We determine your business requirements and develop a customised Service Level Agreement. This puts in place fixed pricing. With this agreement you know how much you are paying monthly in support of your IT department. Thus budgeting is no longer an issue, it is made easier and more accurate.

SLA Rapid Response

Our goal is to have individual client calls completed to your satisfaction within a specific time period. Ensuring business productivity, saving you time and money.

The Converged Group Difference

  • Professional and Personalised service
  • Cost competitive services
  • Industry specialists
  • Thorough, transparent and reliable

For more information contact us on 010 591 4600 or email us at sales@convergedgroup.net

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